Exceeding Expectations One Call At A Time!
Welcome To Angel Call Handling
Firstly, we are not a large corporation or a large company with nameless call handlers sitting on banks of desks. We are people who are crazy about customer service and decided to set up our own local business so that we can offer you the service we believe you all deserve.
We believe our passion, experience and focus for 1st class customer service are the best qualities to complement your business. We promise to answer your calls in your company name when you can’t pick up. A missed phone call can be a missed business opportunity. If you can’t always be by the phone we will pick up for you and treat your clients just as you would.
Telephone Answering Services
Inbound Calls
A missed call is a missed opportunity. Whether your business is large or small, we can ensure your calls are answered in your company name and handled with care and professionalism. We learn about your business and integrate into your team. Size doesn’t matter, regardless of whether you are a large international company or a one-man business, we align our services to meet your requirements. We capture your missed calls to ensure you do not miss out on any new business.
Outbound Calls
Generate more business with an outbound campaign. By having a dedicated team working with you, we can free up your time and help you generate more business. From data cleansing, upselling and marketing to event invites and awareness of changes in business, we have got calling your existing and potential new customers covered. We act as a dedicated team member providing your customers with great customer service. We do not cold call and must ensure all your contacts abide by GDPR regulations and permission to call.
Live Chat
With online purchasing enquiries, many customers are disconnected from someone who can answer their enquiries in real-time with precision. Stop watching potential customers click away from your ecommerce sites. With a real person interacting with your potential new business, rather than a 'chatbot', we can provide convenient answers to assist your customers whilst they are engaged with your product, whilst also adding significant benefits to the staff and bottom line of your business.
Client Testimonials
Amazing women delivering a highly professional service. They also do so much to support their local community. A local business with a global footprint! Highly recommend Angel Call Handling to anyone!
Jordan Wylie
Angel Call Handling are an asset to our business, as they make us money. I have been impressed by their professionalism. The level of detail that we receive in the messages is very good. These allow us to convert our otherwise missed calls into sales.
AB Building Products
I would highly recommend Angela & Sarah, they are both friendly, reliable and professional. Their commitment to delivering a high standard of service to their customers is outstanding. Highly recommend you get in touch with them if you haven't already.
Sean Caruana
After a hectic weekend, it was brilliant to hear from our customers that the girls at Angel Call Handling were so nice, friendly and accommodating I would recommend the team at Angel Call Handling to anyone.
Dan Murphy
The team at Angel Call Handling are professional yet personable and I trust them completely to take good care of my clients. I no longer have to worry about missing calls and the service is second to none. Thank you.
Lou Hall
Angela and Sarah are a joy to work with, so much more than a call handling company. Their commitment to delivering high-class customer service and the running of an office is incredible. Keeps us working smart and efficient.
Ben Tuffin
Great services offered by Angel Call Handling and always professional. Angel Call Handling also support their local community and sponsor some great causes. Well done ladies you're doing a great job!!
Lorraine Gordon
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