Join our team of Customer Service Professionals!

Do you have what it takes?

Working from home is not for everyone. It requires a significant amount of self-discipline and motivation. 

 

We are looking for people who are hard working and determined to be the best that they can be. You will need to be PC Literate, and have a private area free from any distractions to work from. You will need to commit to at least 15 / 20 hours a week and understand that a minimum of 95% attendance is required on all of our clients.

So, do you have what it takes to make a go of working from home?

COMPUTER | LAPTOP

  • CPU – Dual-core 2.8 GHz or better OR Intel i class or AMD Phenom X2 class or better                             
    **Atom, Celeron, Pentium and Opteron processors are not permitted**

  • Hard Drive – 20 GB or more of available space & 60 GB or more of total space

  • Memory – 4GB of RAM or better

  • Operating Systems – Windows 7 or Windows 10

  • Monitor at least 15″
    (Dual monitors recommended but not essential)

  • If you are unsure, run the PC check using the button to the right, then click advance, and copy and paste the details into an email to us

  • Please note that Custom-built PCs, All-in-one desktops, Macbook Pro and iMac will not work

BROADBAND SPEED

It is essential to have broadband that is capable of remaining connected to our systems at all times while working.  Wi-Fi is not permitted so you should be connected with an ethernet cable, with nobody else using the internet whilst you are working.  Speed requirements are as follows:

  • Minimum 10 mbps download

  • Minimum 3 mbps upload

  • Maximum Latency of 120 milliseconds (ms)

 

You can check your broadband speed using the button to the right.  If your speed doesn’t meet our requirements, call your broadband provider and ask if fibre is available in your area

OTHER EQUIPMENT

  • Blank USB stick at least 8 GB in size

  • USB headset for your PC / Laptop

  • Landline with no services i.e 1571 / call waiting

  • Hard-wired telephone and headset

PC SKILLS

We need you to have a basic working knowledge of computers to be able to work with us.  If you are unsure if you meet this criteria, please complete the basic IT test using the button below and email us a copy of your results