Would you say that you are busy or productive? 


Firstly, let's look at the difference between the two... 

  • Being busy is having lots of goals & never feeling like you are achieving much of anything. 

  • Being productive however, is setting priority to tho...

3 Oct 2018

With Christmas around the corner its time to start planning to ensure you are fully prepared for the influx of business over, what could possibly be, the most stressful time of the year …. The Christmas Period.

Ask yourself the following…
 

  • Do i have a back up plan i...

It can be a complicated answer, but if a call handling service offers it and you have a compatible calendar then the answer is yes. But remember, most call handling services won't offer to take bookings ...

The second part to the 

answer is whether your calendar is acces...

Being a reputable Tradesmen offering high standards is what you do, visiting customers homes and meeting with them face to face is great, you don’t have time to be sat in an office answering calls, that’s not what a tradesman does, that won’t get the work done.

Office?...

Who answers my calls

Why should I outsource?

What happens to my messages?

When can I start?

Where are you based?

Who

We are people who are crazy about customer service and decided to set up our own local business so that we can offer you the service we believe you all deserv...

The relationship you have with your company is no different to any other relationship you will have in your lifetime.  You must work at it, keep it fresh, understand each other’s needs and make sure you are working towards the same goals!

Sound familiar?

Make sure you th...

17 Dec 2017

Firstly, we are not a large corporation or a large company with nameless call handlers... We are people who are crazy about customer service and decided to set up our own local business so that we can offer you the service we believe you all deserve 😇 


Our promise to y...

2 Dec 2017

The world has never been a more competitive place than it is right now. This is especially true in the world of online startup companies and as such, the rate of failure for online startups is extremely high. So what separates the few online startup companies that succ...

21 Nov 2017

Overflow call handling is one of the most in demand services we offer. 

Certain times of the year can see sudden spikes in demand and these can be difficult to handle.  Large call volumes can be hard to predict and be a real problem for any business.

Having us to help w...