Cookie Policy

We use cookies and similar technologies across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term ‘cookies’ in this policy to refer to all files that collect information in this way.

 

Cookies serve many functions. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

 

Certain cookies may record personal information. For example, if you click “remember me” when logging into a site, a cookie will store your username.

Most cookies won’t collect information that identifies you personally and will instead allow us to collect more general information, such as how you arrive at and use our websites.

 

What sort of cookies does Angel Call Handling use?

Generally, our cookies perform up to four different functions:

 

Essential cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas. Without these cookies, services you have asked for – such as shopping baskets or e-billing if you are visiting an online retailer, for example – cannot be provided. Because some website features will not function without cookies of this type, they are designated as ‘Strictly Necessary’ and are exempted from the regulations which require your consent to place cookies on your device.

Performance cookies

These cookies allow us to collect information about how visitors use a website, for instance which pages visitors visit most often, and if they get error messages from web pages.

 

These cookies don’t record information that personally identifies a visitor. All information they record is aggregated and anonymous and is only used to improve how a website works.

 

By using any Kadium Limited website you agree we may place these types of cookies on your device, unless you have disabled them.

Functional cookies

These allow a website to remember choices you make (such as your user name, language or the region you are in, for example) and provide enhanced, personalised features.

For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie for the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

 

The information these cookies record may be anonymised, and they cannot track your browsing activity on other websites.

By using any Angel Call Handling website, you agree we may place these types of cookies on your device, unless you have disabled them.

 

Does anyone else use cookies on the Angel Call Handling website?

We use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality, and monitoring compliance with our terms and conditions and copyright policy.

 

If you click on a hyperlink from a Angel Call Handling website to any third party websites (e.g. if you ‘share’ content from the Angel Call Handling website with friends or colleagues through social networks), you may be sent cookies from these third party websites. Third party websites have their own privacy and cookie policies which Angel Call Handling cannot control. Please check the third-party websites for more information about their cookies and how to manage them.

 

Can a website user block cookies?

As explained above, cookies help you get the most out of our websites.

If you do wish to disable any cookies, then please follow the instructions on www.aboutcookies.org.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

 

More information

More detail on how businesses use cookies is available at www.aboutcookies.org.

If you have any queries regarding Angel Call Handling’s cookie policy, please email the us, at gdprqueries@angelcallhandling.co.uk.

This document was last updated on 25th May 2018.