Our Why: Empowering Unsung Heroes through Angel Call Handling

In 2017, the seeds of Angel Call Handling were sown with a vision that transcended traditional business goals. Our journey began with a purpose, a profound understanding of a changing work landscape, and a desire to make a difference. Today, we want to share our “why” with you, shedding light on the core values that drive our mission.

Recognising the Remote Working Trend

The world was evolving, and so was the way people worked. Remote working was no longer just a trend but a transformative shift in the way businesses operated. As founders, we keenly observed this shift and its implications. We understood that traditional office settings weren’t the only path to productivity and success. People craved flexibility and the ability to contribute meaningfully to their careers from the comfort of their homes.

Tapping into Unsung Heroes

Amidst this changing landscape, we saw an opportunity, not just for business growth, but to empower individuals who often remained unsung heroes. These were talented, dedicated individuals who, for various reasons, couldn’t leave their homes to work in traditional office environments. Perhaps they were caregivers, people with mobility challenges, or those living in remote areas. They had the desire, the skills, and the potential, but they lacked the platform to showcase their abilities.

Our Vision Takes Flight

With this vision, Angel Call Handling was born. Our mission was clear: to provide a platform for these unsung heroes, giving them a chance to shine and be recognised for their skills and dedication. We set out to create a work environment that was not bound by geographic constraints but fuelled by talent and passion.

Awards and Recognitions

Over the years, our dedication to our mission has garnered us numerous awards and recognitions. These accolades not only validate our commitment but also serve as a testament to the incredible talent and dedication of our remote team members.

We are proud of the impact we’ve made on the lives of our team and the businesses we serve. Our journey is a testament to the belief that remote work can be a force for good, creating opportunities for those who may have otherwise been left in the shadows.

At Angel Call Handling, we continue to be inspired by our “why.” It’s not just about call handling; it’s about changing lives, redefining work, and creating a more inclusive future for all. We invite you to be a part of our journey, to discover the untapped potential within the unsung heroes of remote work, and to join us in making a difference, one call at a time.

Sarah Sharp
Director | Angel Call Handling

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